Multiple Choice
The costs of quality are made up of
A) prevention costs and appraisal costs.
B) internal failure costs and external failure costs.
C) costs of conformance and costs of nonconformance.
D) product design and production performance.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q68: ISO guidelines have not been adopted worldwide.
Q69: To become ISO certified,an organization must pass
Q70: What are the three steps managers take
Q71: Process mapping helps managers identify unnecessary efforts
Q72: When money is spent on costs of
Q74: Which of these is not a category
Q75: The following data pertain to the past
Q76: External failure costs are the costs incurred
Q77: Total quality management (TQM)requires all business functions
Q78: Managers' concerns about the quality of a