The Most Appropriate Metric for Evaluating the Financial Contribution of an EAP

Multiple Choice

The most appropriate metric for evaluating the financial contribution of an EAP to the organization would be

A) calculation of return on investment for each dollar spent on the EAP.
B) the average cost of each employee visit to the EAP.
C) total cost per employee of the EAP.
D) benchmarking the per-employee cost of the company's EAP to the industry standard.