What Is the "Hawthorne Effect

Multiple Choice

What is the "Hawthorne Effect"?

A) The observed effect that pay is an important motivator for workers
B) An increase in employee output caused by almost any management action which makes workers believe that they are receiving special attention
C) Increased lighting levels caused increased productivity
D) The human need for self-fulfillment
E) The discovery that the informal group at work can counteract management objectives