John,a Sales Manager with a Local Coffee Distributor,sits Down with Each

Multiple Choice

John,a sales manager with a local coffee distributor,sits down with each salesperson at the beginning of the fiscal year to determine performance targets for the year.Then,on a regular basis,John reviews each employee's performance against these jointly determined targets.What performance appraisal method is John likely using?

A) graphic rating scale
B) management by objectives
C) results anchored rating scales
D) behavioural observation scales