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​Unfortunately,some of the Bread Used in Your Sandwich Shop Turned

Question 31

Multiple Choice

​Unfortunately,some of the bread used in your sandwich shop turned out to be stale.Many customers complained by posting nasty comments online.Which of the following responses is (are) appropriate?


A) ​Delete the comments.
B) ​Ignore the comments.
C) ​Delete comments that are obscene or profane.
D) ​Respond to the comments.
E) ​Respond only to comments from loyal customers.

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