Match Each Definition to the Corresponding Term

Multiple Choice

Match each definition to the corresponding term.
-_____ is the process through which the ultimate buyers make purchasing decisions about a product or service.

A) evoked set
B) consumer behavior
C) culture
D) reference group
E) Asch phenomenon
F) opinion leader
G) need
H) motive
I) perception
J) attitude
K) learning
L) subliminal perception
M) high-involvement purchase decision
N) closure
O) cognitive dissonance
P) routinized response behavior
Q) shaping
R) perceptual screens
S) evaluative criteria
T) self-concept