Multiple Choice
You and your business partner own a chain of restaurants in the Midwest.You started out with one restaurant over twenty years ago,and thru smart acquisitions,you now own 35 establishments in the area.You are currently in discussions to buy a profitable steakhouse in the Chicago area from an owner who is getting ready to retire.One of the most important things you focus on when considering an acquisition is the customer base of the acquisition target company.You want to make sure that you are buying a business that has a loyal base of customers who have a long-term association with the business.You have instructed your financial advisors to give extra consideration to the quality and quantity of the customer base in their assessment of the business.
Given your acquisition strategy,which of the following metrics should you use to assess the quality of the acquisition target's customer base?
A) The company's gross profit margin
B) The company's return on investment
C) The company's sales growth percent over the last five years
D) The average customer lifetime value
E) The company's net income over the last five years
Correct Answer:

Verified
Correct Answer:
Verified
Q192: Customer satisfaction can be measured in terms
Q193: A _ partnership is a relationship in
Q194: The relationship marketing continuum has three levels.With
Q195: Match each item with the correct statement
Q196: A partnership is an affiliation of two
Q198: _ describes the extent to which buyers
Q199: Transaction based marketing emphasizes retaining customers over
Q200: The payback period in a customer relationship
Q201: The marketing efforts at the first level
Q202: Match each item with the correct statement