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    Business
  3. Study Set
    Contemporary Marketing Study Set 2
  4. Exam
    Exam 11: Relationship Marketing and Customer Relationship Management Crm
  5. Question
    In Addition to Examining the Lifetime Value of a Customer
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In Addition to Examining the Lifetime Value of a Customer

Question 82

Question 82

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In addition to examining the lifetime value of a customer and the payback from a customer relationship,what other techniques can a firm use to evaluate its relationship marketing programs?

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