Short Answer
Several examples of performance measures are listed below. Indicate which measures are financial (F)and which are nonfinancial (N).
____ 1. Number of warranty claims for defective products
____ 2. Training and development hours per employee
____ 3. Sales growth
____ 4. Return on sales
____ 5. Profit margin
____ 6. Market share
____ 7. Fixed overhead volume variance
____ 8. Employee turnover
____ 9. Customer satisfaction rating
____ 10. Cost of abnormal spoilage
Correct Answer:

Verified
1. N
2. N
3. F
4. F
...View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Correct Answer:
Verified
2. N
3. F
4. F
...
View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Q63: The basis of a balanced scorecard is
Q78: The balanced scorecard implementation process begins with:<br>A)Selecting
Q79: Adoptions Inc.Org. (AIO)is a not-for-profit organization that
Q80: The following information is based on a
Q81: Successful organizations communicate their vision, strategies, goals,
Q82: An organization's operating plans include all of
Q85: Common biases associated with balanced scorecard projects
Q86: In implementing a balanced scorecard, managers should
Q87: The balanced scorecard approach to performance evaluation:<br>I.
Q88: Accountants For Rent Inc. is a placement