Multiple Choice
The second step in developing a competitive advantage is to turn a distinctive competency into a ________,one that is ________ to customers.
A) service; important
B) differential benefit; important
C) need; differential
D) popular culture; salient
E) demand; significant
Correct Answer:

Verified
Correct Answer:
Verified
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Q90: _ provide reasons for customers to pay
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Q96: The _ maintains that marketers must satisfy
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