Research on Performance Incentives Suggest All of the Following EXCEPT

Multiple Choice

Research on performance incentives suggest all of the following EXCEPT

A) employees report lower levels of pay satisfaction under pay-for-performance systems.
B) firms with pay-for-performance systems have higher customer service.
C) eighty percent of all American companies use merit pay.
D) pay-for-performance systems are more effective at retaining higher performing employees than praise or recognition systems.