Moss Point Manufacturing Has Just Completed a Major Change in Its

Essay

Moss Point Manufacturing has just completed a major change in its quality control (QC)process.Previously,products had been reviewed by QC inspectors at the end of each major process,and the company's ten QC inspectors were charged as direct labor to the operation or job.In an effort to improve efficiency and quality,a computer video QC system was purchased for $250,000.The system consists of a minicomputer,15 video cameras,other peripheral hardware,and software.
The new system uses cameras stationed by QC engineers at key points in the production process.Each time an operation changes or there is a new operation,the cameras are moved,and a new master picture is loaded into the computer by a QC engineer.The camera takes pictures of the unit in process,and the computer compares them to the picture of a "good" unit.Any differences are sent to a QC engineer who removes the bad units and discusses the flaws with the production supervisors.The new system has replaced the 10 QC inspectors with two QC engineers.
The operating costs of the new QC system,including the salaries of the QC engineers,have been included as factory overhead in calculating the company's plant-wide factory overhead rate,which is based on direct labor dollars.
The company's president is confused.His vice president of production has told him how efficient the new system is,yet there is a large increase in the factory overhead rate.The computation of the rate before and after is shown below.

"Three hundred percent," lamented the president."How can we compete with such a high factory overhead rate?"
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