Which of the Following Would Not Be Considered a Cost

Multiple Choice

Which of the following would not be considered a cost of quality?

A) Lost sales due to bad publicity generated by a large product liability lawsuit.
B) The cost of repairing merchandise that was dropped by a forklift in the factory.
C) The amount of a bonus paid to the work team producing the fewest defective units.
D) The salary paid to an employee who answers questions about a firm's products.