Which of the Following Statements About Emergency Telephone Calls Is

Multiple Choice

Which of the following statements about emergency telephone calls is true?

A) In an emergency, the medical assistant is permitted to give medical advice over the telephone.
B) The medical assistant should transfer an emergency call to a licensed health professional if one is in the office.
C) A caller with a medical emergency should usually be instructed to come to the medical office immediately.
D) The medical assistant should always ask to speak to the patient about his or her symptoms in an emergency.