In Reading a Survey Measuring His Clients' Satisfaction with His

Multiple Choice

In reading a survey measuring his clients' satisfaction with his services,Dr.Jamison accepted many of their positive comments but bypassed most of the negative comments and assumed these negative comments were due to client issues.Dr.Jamison concluded that he is a very effective therapist.Dr.Jamison may be influenced by

A) the therapeutic alliance.
B) the confirmation bias.
C) resilience.
D) transference.