Justification for Additional Training of Phlebotomists Who Are Missing Tests

Multiple Choice

Justification for additional training of phlebotomists who are missing tests or collecting improper samples may be gained by examination of all of the following except:

A) monitoring the number of missed tests.
B) monitoring turnaround times.
C) monitoring the schedules of couriers delivering test results.
D) monitoring the number of contaminated patient blood cultures.