A Phlebotomist Gives Detailed Instructions to a Patient in Preparation

Multiple Choice

A phlebotomist gives detailed instructions to a patient in preparation for a fasting and 2-hour postprandial glucose test. This instruction involves informing the patient about possible side effects of the standard glucose load beverage used and the number of samples that will need to be drawn. Which of the following Joint Commission Patient Safety Goals is most applicable to this activity?

A) Improving the Accuracy of Patient Identification
B) Improving the Effectiveness of Communication among Healthcare Givers
C) Encourage Patients' Active Involvement in Their Own Case as a Patient Safety Strategy
D) Reduce the Risk of Healthcare-Associated Infections