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Match Each of the Following Terms to Its Definition

Question 14

Matching

Match each of the following terms to its definition:

Premises:

Responses:

technical writer

responds to phone or e-mail requests and resolves problems

interface designer

creates the look and feel for a website and makes it easy to navigate

social media director

provides feedback to a website's customers

customer interaction technician

creates systems documentation for end users

helpdesk analyst

responsible for managing a company's strategy on sites such as Facebook and Twitter

Premises:

technical writer

interface designer

social media director

customer interaction technician

helpdesk analyst

Responses:

responds to phone or e-mail requests and resolves problems

creates the look and feel for a website and makes it easy to navigate

provides feedback to a website's customers

creates systems documentation for end users

responsible for managing a company's strategy on sites such as Facebook and Twitter

Correct Answer:

Premises:

Responses:

technical writer

interface designer

social media director

customer interaction technician

helpdesk analyst