According to Your Book,criticism Can Be a Barrier to Listening

Multiple Choice

According to your book,criticism can be a barrier to listening unless you

A) accept all the speaker says rather than forming judgments about him or her.
B) are conscious of when the speaker's distracting mannerisms or appearance affect your listening.
C) form arguments against the speaker's points as you are listening.
D) simply tune out speakers that are boring or controversial.