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    Contemporary Business Study Set 2
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    Exam 10: Production and Operations Management
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    The Process of Comparing the Quality of the Firm's Output
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The Process of Comparing the Quality of the Firm's Output

Question 104

Question 104

Multiple Choice

The process of comparing the quality of the firm's output with the quality of the output of other firms is known as


A) quality control.
B) benchmarking.
C) quality studies.
D) follow-up.

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