Jerry's Chair Has Begun to Wobble Because a Screw Has

Multiple Choice

Jerry's chair has begun to wobble because a screw has gotten a little loose.Jerry puts in a work order to the maintenance department as a means to resolve the problem.Which term refers to Jerry's inability to realize that a dime from his own pocket could also have been used as a means to resolve the problem?

A) the availability heuristic.
B) functional fixedness.
C) inductive reasoning.
D) the belief-bias effect.