Clay Is Asked to List in Order Four Countries with Respect

Multiple Choice

Clay is asked to list in order four countries with respect to their literacy rates,something about which he has no specific knowledge.If Clay's responses are typical,what is the accuracy of his judgment most likely to depend upon?

A) his use of the representativeness heuristic.
B) his general knowledge about each country.
C) the mood he is in when he makes the ratings.
D) the anchoring heuristic.