The Electronics Company Discovered That a Recent Sales Decline for a Specific

Multiple Choice

The Electronics Company discovered that a recent sales decline for a specific handheld electronic game is partly the result of customer dissatisfaction with the early failure rate of the product.The production manager is reasonably certain that the premature failure is the result of quality problems in several of the components,which are obtained from different suppliers.Members of the production crew agree that there have been problems with parts,but they are convinced that part of the problem with the premature failure lies in the manufacturing methods.In order to most efficiently and effectively improve this product,it would probably be best to use a:

A) problem-solving team
B) cross-functional team
C) self-managed team
D) all of these may be equally efficient and effective in improving this product