Explain the Four Perspectives on Performance Encouraged by the Balanced

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The Answer is Leading proponents of the balanced scorecard approach advise managers to consider four perspectives on performance: financial, customer, internal business process, and learning and growth:
1. The financial perspective involves strategy for growth, profitability, and risk when viewed from the shareholder's or owner's perspective.
2. The external-relations perspective pertains to strategy for creating value and differentiation from the perspective of the customer.
3. The internal-business-process perspective reflects strategic priorities among processes according to their contributions to customer and shareholder satisfaction.
4. The learning-and-growth perspective focuses on the organization's priorities for fostering change, innovation, and growth.

Explain the Four Perspectives on Performance Encouraged by the Balanced

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Explain the Four Perspectives on Performance Encouraged by the Balanced

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Correct Answer:
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