Sunita's Job Is to Provide Technical Support to Computer Users

Multiple Choice

Sunita's job is to provide technical support to computer users.Suppose the arrival of calls can be modeled by a Poisson distribution with a mean of 4.8 calls per hour.What is the probability that in the next 15 minutes there will be no calls?

A) 0.3614
B) 0.6988
C) 0.3012
D) 0.0082
E) 0.0395