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A Customer Gives Jan a Request That She Has Never

Question 6

Multiple Choice

A customer gives Jan a request that she has never heard before in her 15 years of experience at the hardware store. Since the request involves the application of a new technology, Jan is not sure what to do. This is an example of a(n) __________ problem that requires a(n) _____________ solution.


A) nonprogrammed, satisficing
B) programmed, rule based
C) technical, nonprogrammed
D) structured, programmed
E) unstructured, nonprogrammed

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