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BetterBuilt Products, a Large Machine Shop in the Pacific Northwest

Question 11

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BetterBuilt Products, a large machine shop in the Pacific Northwest, employs 138 people in design, accounting, sales, purchasing, production, and delivery. The company’s machined products are of the highest quality, production almost always stays “on track,” and delivery generally meets or exceeds customer expectations. Management regularly looks for ways to improve effectiveness and efficiency of operations by reducing production/cycle time and cutting costs.
-BetterBuilt provides time and place utility but not form utility.

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