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    Principles of Marketing Study Set 2
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    Exam 9: Products,services,and Brands: Building Customer Value
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    When a Product Is Freed from Defects and Is Consistent
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When a Product Is Freed from Defects and Is Consistent

Question 20

Question 20

Short Answer

When a product is freed from defects and is consistent in delivering a targeted level of performance,we say it has _____________.

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