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  3. Study Set
    Principles of Marketing Study Set 2
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    Exam 1: Marketing: Creating and Capturing Customer Value
  5. Question
    Customer Satisfaction Is the Extent to Which a Product's Perceived
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Customer Satisfaction Is the Extent to Which a Product's Perceived

Question 134

Question 134

True/False

Customer satisfaction is the extent to which a product's perceived performance matches the seller's expectations.

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