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  3. Study Set
    Retail Management Study Set 1
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    Exam 2: Building and Sustaining Relationships in Retailing
  5. Question
    A Retailer Can Reinforce Its Competitive Advantage by Providing _____
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A Retailer Can Reinforce Its Competitive Advantage by Providing _____

Question 21

Question 21

Multiple Choice

A retailer can reinforce its competitive advantage by providing _____ services.


A) augmented customer
B) basic
C) ancillary customer
D) expected customer

Correct Answer:

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