Group Communication Scholar Randy Hirokawa Claims That "The Ability of a Group

Essay

Group communication scholar Randy Hirokawa claims that "the ability of a group to gather and retain a wide range of information is the single most important determinant of high-quality decision making." Group communication scholar Marshall Scott Poole claims that structured procedures are "the heart of group work [and] the most powerful tools we have to improve the conduct of meetings." Do these claims contradict one another? Why or why not?