Quattro Is a Pizza Shop That Delivers Pizzas Without Any

Multiple Choice

Quattro is a pizza shop that delivers pizzas without any extra charge.It also refunded the entire amount of the order when the pizza was not delivered within 30 minutes from the order placement.After two years it stopped this policy, but it still delivers pizzas without any extra charge.The fact that it stopped the policy of refunds in case of a delay of more than 30 minutes is an example of a _____ strategy.

A) make over
B) non-realized
C) marked
D) deliberate
E) pre-termed