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    Essentials of Business Communication Study Set 1
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    Exam 6: Positive Messages
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    When a Company Receives a Claim and Decides to Respond
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When a Company Receives a Claim and Decides to Respond

Question 41

Question 41

Short Answer

When a company receives a claim and decides to respond favorably, the letter is called a(n) ___________ letter.

Correct Answer:

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