Multiple Choice
Which of the following is the best advice to follow when explaining bad news?
A) Because it's important for the reader to understand the reasons behind the bad news, it's acceptable to cite confidential reasons.
B) It's best to include a statement that says the bad news results from company policy. Most readers will understand this explanation.
C) The explanation should always follow the bad news so that the reader will better understand it.
D) Readers are more open to bad news if in some way, even indirectly, it may help them.
Correct Answer:
Verified
Correct Answer:
Verified
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