Essay
Revise the following poorly written opening of a claim letter requesting a refund
of the full purchase price of an iPod still under warranty. Write the opening
sentence only.
On May 12 I purchased an iPod touch from your online store for $229.99 plus shipping charges of $15.24. I have been using this iPod during my daily commute to work ever since I bought it. Yesterday it simply quit working, and now I can't upload any songs or playback any songs previously recorded. This iPod cost me a pretty chunk of change for a little music during the commute, and I'm pretty angry about it failing so soon. When I tried to return it to a local outlet for your company yesterday, they told me I had to write directly to you. Now what?
Correct Answer:

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Correct Answer:
Verified
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