Use the Following to Answer the Questions

Multiple Choice

Use the following to answer the questions.
Hershey Foods was founded in the nineteenth century by Milton Hershey,who had a strong ethical value system-always show integrity,be honest,and respect others.Hershey felt it was important to provide high-quality goods and services of real value at competitive prices that provide an adequate return on investment.He also founded the Milton Hershey School,operating today as a cost-free,private home and school dedicated to helping children with social needs and limited resources.The company also focuses on environmental issues,such as reducing waste by 360,000 pounds annually by redesigning Hershey's Syrup caps.Hershey Foods has an ethics compliance program that includes a code of ethics and training,guidelines for handling legal and ethical issues,an 800 number for assistance with ethical issues,and support from supervisors and human resource managers in dealing with ethical issues.
-Refer to Scenario 21.1.Emily,Hershey's ethics officer,is responsible for creating and distributing a(n) ____,enforcing the code,and meeting with organizational members to discuss or provide advice about ethical issues.

A) organizational culture
B) ethics handbook
C) decision-making process
D) sales representation
E) code of conduct