An Analyst Asked to Perform a TCO Analysis for a System

Multiple Choice

An analyst asked to perform a TCO analysis for a system would need to take into account all of the following factors except:

A) the minimum response time for processing business transactions.
B) lost productivity if hardware or software failures cause the system to be unavailable for processing and user tasks.
C) real estate and utility costs for housing and providing power for the technology.
D) the purchase or license of software for each user.
E) the cost to provide training to information systems specialists and end users.