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  3. Study Set
    Essentials of MIS Study Set 1
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    Exam 3: Achieving Competitive Advantage With Information Systems
  5. Question
    Based on Your Reading of the Chapter Case, Which of the Following
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Based on Your Reading of the Chapter Case, Which of the Following

Question 3

Question 3

Multiple Choice

Based on your reading of the chapter case, which of the following did Datacard implement to increase revenue, customer satisfaction, operational efficiency, and employee productivity?


A) CAD
B) BPR
C) TQM
D) Benchmarking
E) Value chain analysis

Correct Answer:

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