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    Computing
  3. Study Set
    Managing the Information Technology Resource
  4. Exam
    Exam 13: Measuring, Reporting, and Controlling
  5. Question
    The Service Quality Dimension That Pertains to Physical Evidence of the Service
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The Service Quality Dimension That Pertains to Physical Evidence of the Service

Question 46

Question 46

Short Answer

The service quality dimension that pertains to physical evidence of the service, including facilities, personnel appearance, and tools or equipment is best described as__________

Correct Answer:

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