A Nursing Team Has Been Gathered to Refine Documentation Procedures

Multiple Choice

A nursing team has been gathered to refine documentation procedures. During its second meeting, two members are passive, two struggle impatiently to get the task underway, and two others are dominating and controlling communication. What should the leader do at this point?

A) Assist the members to get to know one another.
B) Encourage group communication, encouraging all members to share in this process.
C) Set rules regarding the team's purpose, schedule, attendance, roles, tasks, and confidentiality.
D) Guarantee that consensus is reached regarding the team's findings and recommendations.