Multiple Choice
Which option illustrates the manager's role in supporting effective communication?
A) The manager should always use reassuring statements with the staff.
B) The manager should use selective listening when talking to staff about problems.
C) The manager should always reach forward and touch the staff member when delivering feedback.
D) The manager should inquire further into situations that seem vague or confusing.
Correct Answer:

Verified
Correct Answer:
Verified
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