The Risk Manager Has Noted an Increase in Error Rate

Multiple Choice

The risk manager has noted an increase in error rate for a nursing unit over the last year. Which factors should the risk manager investigate? Select all that apply.

A) How strong is the unit leadership?
B) Are nurses being asked to fulfill unreasonable work assignments?
C) How well does the unit staff function as a team?
D) Who on the unit is making the most mistakes?
E) Does an environment of learning exist on the unit?