During a Meeting with Nurse Managers, the Risk Manager for the Hospital

Multiple Choice

During a meeting with nurse managers, the risk manager for the hospital says, "Approximately 60% of our patient care errors can be directly attributed to poor handoffs." What situation should the nurse managers address to improve these statistics?

A) One person per shift should be responsible for receiving medications that are delivered from the pharmacy.
B) The staff should work on clarity of information communicated when a patient is transferred from one care setting to another.
C) More care should be taken in interpreting physician orders.
D) The nursing staff must complete admission history and physicals in a timelier manner.