Essay
At theB.A.R. & Grille restaurant, Bob and Amanda have noticed major conflicts between the cooks and the waitstaff. Both departments seem to be making more mistakes, and each side is blaming the other. They set up an integrating mechanism that consisted of a new department. This department had several team members whose responsibility consisted of resolving conflicts before they impacted the customer. Do you agree with this solution? Why or why not?
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