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Customer Lifetime Value Represents

Question 39

Multiple Choice

Customer lifetime value represents:


A) the portion of income spent on leisure by a customer over the course of his lifetime.
B) the increase in the purchase of current goods and services that results from an increase in income.
C) a customer's assessment of the value of the brand, above its objective value.
D) the present value of the likely future income stream generated by an individual purchaser.
E) the tendency of a customer to stick with a brand even when it is priced higher than an otherwise equal product.

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