Operational Effectiveness Is Usually Not Enough to Yield Sustainable Competitive

Multiple Choice

Operational effectiveness is usually not enough to yield sustainable competitive advantage because:

A) it is not profitable for firms to perform the same tasks differently from their rivals.
B) technology can be easily acquired.
C) firms adopting such an approach have high switching costs.
D) firms attempt to match the benefits of a successful position while maintaining their existing position.
E) it is unprofitable to perform tasks that are different from those of rivals.