Multiple Choice
The American Society for Quality defines quality as____________ .
A) a product free of deficiencies, or the characteristics of a product or service that satisfy customers' needs
B) a product that customers perceive as free of deficiencies
C) any product made from error-free components
D) a product produced according to a sacrificing design plan
E) none of these
Correct Answer:
Verified
Correct Answer:
Verified
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