Multiple Choice
Which of the following is an important characteristic of a quality product?
A) reliability
B) validity
C) responsiveness
D) homogeneity
E) tangibility
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q27: The easier it is to maintain a
Q30: What is quality? List and define three
Q31: The first step in the service-profit chain
Q32: Generally speaking, it costs ten times as
Q33: Which of the following statements about the
Q35: Pamela makes cloth dolls, which she sells
Q36: The purpose of_ is to recognize
Q37: List and describe the four kinds of
Q38: If the manager of a company that
Q39: Which of the following quality characteristics can