Multiple Choice
Which of the following statements about ISO 9000 is true?
A) ISO 9000 is a series of five international standards for achieving consistency in quality management and quality assurance in companies throughout the world.
B) The ISO 9000 standards are applicable to the manufacturing of goods and to the delivery of services.
C) Studies show that customers prefer to buy from companies with ISO 9000 certification.
D) ISO 9000 certification may be suspended or canceled if companies fail an audit following their initial certification.
E) All of these statements about ISO 9000 are true.
Correct Answer:

Verified
Correct Answer:
Verified
Q3: Which of the following types of operations
Q6: A product's quality is determined by its:<br>A)
Q44: The lowest degree of processing occurs in_
Q45: The purpose of service recovery is to
Q46: The easier it is to maintain a
Q48: This is a description of what happened
Q50: Which of the following statements about productivity
Q51: To effectively manage inventory, a manager should
Q52: The product quality characteristic of _is defined
Q54: A company expressing its ongoing commitment to