The Retired Founder of L

Multiple Choice

The retired founder of L. L. Bean spent much of his time sitting on a set of stairs where he could watch customers coming and going to his store. He typically dressed in old pants, well-worn flannel shirts, and a pair of muddy boots. Customers assumed he was a derelict. Those who recognized him thought of him as a real character. He was seen differently by different people due to_____ .

A) attribution
B) a defensive bias
C) a reactive bias
D) selective perception
E) kinesics